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Thread: My word against theirs...

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    LW fears my posts Not Verified Feedback Score 1 (100%)
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    My word against theirs...

    Looking for some advice/opinions here. Just got an email from Enterprise rent a car, saying that I owe them ~$1000 for damages to a car I rented while on business last week. I had the car for less than 24 hours, no accidents took place, and it was parked in a safe location where no one could have hit the front of the car (which is where the damage is that they say I am responsible for.)

    Now, I had an early flight the next day, so I turned the car into their parking garage (and where I parked, the front end couldn't be damaged) at about 5am. They weren't there that early, so I dropped the keys in the drop box, and made my flight.

    I've already responded that the damage did not occur in my possession, but it's my word vs theirs. Advice?

  2. #2
    DR-750 club Not Verified Feedback Score 1 (100%) FeaRpb's Avatar
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    See if they have video of someone hitting it in the parking garage.
    July 2014 COTM
    We follow the earth. The earth follows the stars. The stars know their way and though the body dies. The stars will remain, like the waves of the sea and restless slate.

  3. #3
    LW fears my posts Not Verified Feedback Score 1 (100%)
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    It would be impossible to hit it in the front in the parking garage where I parked it. My guess is that one of their people, when moving the car, hit something with it. Also, it's been over a week since I turned it in, and I'm just hearing about it now. I'm sure lots of people have driven/moved the car in that timeframe.

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    Here for the party Not Verified Feedback Score 1 (100%) CoreyB's Avatar
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    Tell them to fuck off. They have the car covered on insurance.

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    Stuper Moderator Feedback Score 0 HilbillyHomeboy's Avatar
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    Quote Originally Posted by FeaRpb View Post
    See if they have video of someone hitting it in the parking garage.
    To expound upon that thought...see if there is video of you driving the car in with NO damage. This sounds like it's going to be a tough fight.

    Jeremy

    Quote Originally Posted by Echo419 View Post
    Douches

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    DR-750 club Not Verified Feedback Score 1 (100%) FeaRpb's Avatar
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    Good thinking Jeremy

  7. #7
    LW fears my posts Not Verified Feedback Score 1 (100%)
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    Quote Originally Posted by HilbillyHomeboy View Post
    To expound upon that thought...see if there is video of you driving the car in with NO damage. This sounds like it's going to be a tough fight.

    Jeremy
    That also poses a problem though... the damage is not significant at all, I don't think it would even show up on a security camera. They sent me some close up pics of it. One headlight is scuffed up but not cracked, the part of the fender that meets the headlight looks like it is pushed up a tiny bit, and there is a small scratch on the front bumper at that corner. To me, it looks like they were backing it out and turned the wheel and just barely scraped the front corner of the car against something.

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    Quote Originally Posted by HilbillyHomeboy View Post
    To expound upon that thought...see if there is video of you driving the car in with NO damage. This sounds like it's going to be a tough fight.

    Jeremy
    Couldn't he just not pay them? The burden of proof lies upon the accuser. If they have his credit/debit card number freeze the card/account. Also, report them to the BBB regardless of the outcome.

  9. #9
    Now with more poop-smear Not Verified Feedback Score 8 (100%) IPD's Avatar
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    name this rental company. i don't want to utilize them.

  10. #10
    Here for the party Not Verified Feedback Score 1 (100%) CoreyB's Avatar
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    Enterprise, reading FTW

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