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Thread: Anyone else double charged for NG Hotel?

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    Thermal Engineer- Mmbr Since:8/2005 verified Feedback Score 0 Alex3000gt's Avatar
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    Anyone else double charged for NG Hotel?

    Long story short:

    Checked in with my card, checked out with buddy's card so he could get points. Both cards were charged for 5 days.

    I contacted the hotel (Sleep Inn) and the manager (Alex) said he would refund my card ASAP. A week goes by, I contact him again and he tells me to figure it out on my own. Turns out the bank seized his property and he is no longer affiliated with the hotel! He does still own the Comfort Inn located next door.

    I am currently following up with my card company and am in the dispute process. Lame.
    Last edited by Alex3000gt; 08-01-2011 at 08:22 PM. Reason: Trying to delete thread and move to work safe subforum, will not allow me to delete.

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    Southernmost 3S Owner supporter Feedback Score 0 93STLTH's Avatar
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    Have you contacted the corporate offices for Comfort Inn? They might have a history of issues with that particular owner and would probably fix it for you to maintain their reputation.


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    Advanced Tech? verified Feedback Score 0 i3igpete's Avatar
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    uhhh... aren't comfort inn and sleep inn the same company? how do you get kicked out of using one franchise but not the other?
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    Thermal Engineer- Mmbr Since:8/2005 verified Feedback Score 0 Alex3000gt's Avatar
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    I was checked into the Sleep Inn, the former local owner now only owns the Comfort Inn which was next door.

    Let me try to call the corporate office, that was a good idea.

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    1st ever COTM and COTY verified Feedback Score 9 (100%) green-lantern's Avatar
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    Is this the cheaper hotel?

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    Thermal Engineer- Mmbr Since:8/2005 verified Feedback Score 0 Alex3000gt's Avatar
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    Quote Originally Posted by green-lantern View Post
    Is this the cheaper hotel?
    Yes. The new manager told me a few others with our group had been calling with complaints. I thought perhaps we could band together and share information.

    I am currently out $380.00

  7. #7
    1st ever COTM and COTY verified Feedback Score 9 (100%) green-lantern's Avatar
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    Quote Originally Posted by Alex3000gt View Post
    Yes. The new manager told me a few others with our group had been calling with complaints. I thought perhaps we could band together and share information.

    I am currently out $380.00
    That sucks! I think I only gave them one card but I need to make sure. Thanks, let me go check

  8. #8
    GREASE BUNNY Feedback Score 0 Granny's Avatar
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    Why is someone always trying to rip you off?
    Quote Originally Posted by green-lantern View Post
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    1st ever COTM and COTY verified Feedback Score 9 (100%) green-lantern's Avatar
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    It looks like I'm OK but if you need any help LMK. I didn't like that hotel, I liked the one last year better. I know some hated it though.

  10. #10
    Southernmost 3S Owner supporter Feedback Score 0 93STLTH's Avatar
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    Wow... I just looked at my bill and found out I was charged $139 a night instead of the $75 a night group rate.

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