People just do not understand simple math.
Billing period: 2/1/11 - 4/30/11
Readings done: 1/21/11 & 5/10/11
Reading shows 9,000gal use, allotted 8000 per quarter.
Readings are 21 days in excess of my 3months.
If given 8000gal per qtr, results in 2670 gal per month/avg. 21 days at that rate will be 1800 gals allotted, bring my total allowed water to 9800 during the time of readings. I should not be charged for exceeding 8000 gals in my 3 months when the readings were done nearly 4 months apart.
Sure next qtr it will show under 8, but I will not get my "excess usage" money back.
This lady did not seem to understand that.
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