What about making a claim with your credit card company? I am guessing they replaced the mainboard with one that was banned without knowing it.
What about making a claim with your credit card company? I am guessing they replaced the mainboard with one that was banned without knowing it.
New update, I just got off of the phone with Microsoft corporate. I now have a new case number and a direct call back to this service guys desk.
As it turns out, all of the other "Tier 3" statuses were fake and made up to get me off of the phone. It was my BBB report that finally got me to the correct people. I should hear back Monday after he talks with the Live team to see what if any reasons they have for banning my serial number.
I am very disappointed with the standard service I received, since I now know that I was constantly lied to. But I finally have their attention and a direct number.
As always, I will add updates as more come about.
-John
wow thats some serious BS
That is really bullshit that they lied to get you to hang up. Tier 3 was never gonna call, that's messed up.
the indian guys are paid probably by the resolution... welcome to the 2000's... they could care less if the problem is resolved.
micro$oft is not interested in making stuff that works. they just want your money.
that's my point. you can take your statement and replace the word "microsoft" with "apple" and it still means the same thing. damn shame, really.
p.s.
if anyone does have shares of apple, i wouldn't hold onto them much longer. when jobs DOES kick the bucket, apple stock will tank. seriously.
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