Cianci 2 month's for no product. And then says im gonna have to refund you.

[Mattdeathdealer]

Well my post under cianci got deleted prob from Cianci. So im just gonna post this in diff places. Im just gonna copy and paste what ive had from 3si and maybe add a little more.

09-16-2010, 03:07 AM Hello i ordered a Triple gauge pod 52mm threw 3sx on Aug 24th and They said it would take around 2 weeks from the time i called them about it. I tried calling you guys but never got an answer. So i was just wondering when your next shipment will be and if i can add something to the order and be able to be shipped hopefully soon. Reasons why is all my stuff in my car is ready to go and we are pretty much done just waiting on the pillar to show up.

I wanted to know if you could add a RH Matching Passenger Pillar with no gauges. If adding this will take longer for the triple to ship ill just order that some other time. Thanks for your time and i love your guys work.


Matt.



09-18-2010, 05:28 AM Got in contact with them via phone and they were very nice and helpful. They said it will take at least a week and 2 weeks at most Including my RH pillar. Thanks guys!!!!



10-03-2010, 05:26 PM So i called them on Thursday about 2 weeks after the first and they said its gonna be another 2 weeks I can understand some time but man i wish they would just send out the small stuff seperate instead of waiting for a huge truck load. They still were nice as they can be i just didnt want the run around this time again. So now im looking at another 2 weeks for my product and my car is just sitting at the shop waiting to be done and this just screws my tuning time up as winter is coming around the corner . I will keep everyone posted... hope this is just some fluke ect and it does not continue in the future.



Matt.



10-22-10 Ok so its been over 2 weeks since ive had contact with cianci. I finally call this guys cell phone from the company since i couldnt get anybody in mexico....... So prior to this they said they shipped it out ect i should be receiving it soon. Been Freaking forever now so i give this guy a call. So now im getting another run around saying the gauge pods were not painted blah blah blah and we should just refund your money ...... Like WHAT THE heck... I waited patently for over 2 months ordered this Aug 24th and now they tell me to basically wait another month or refund.. I do not understand how these guys handle things now but it seems pretty horrible in customer relations, business, and they are just ruining there name.... Im so livid right now i want to punch a wall.
Anyone else been getting shitty feedback or not getting your products from cianci? I wish i was told this over a month ago....


I even asked them since they shipepd out unpainted ones can i just get that and ill paint it myself and he still gave me a month blah blah excuses excuses. I dont know whats going on but it all sounds sketchy and i wouldnt be suprised its happening to everyone atm.

No more then 5 min later my posts got deleted under cianci on 3si.