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Thread: Deft Racing - no comminication

  1. #1
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    Unhappy Deft Racing - no communication

    Sad to have to report this as I was hoping it wouldn't come to it... I've just started the Paypal dispute process with Deft Racing.

    I got ahold of them with very little trouble back in the last week of April, and decided that much like their responses to recent threads about them that they must have just been busy... They gave me a 6 week lead time, so after a couple more questions back and forth via email, I pulled the trigger and placed an order on their site. Fast forward 6 weeks... I still haven't heard from them, there's no shipping info on the paypal activity, and all 3 emails I have for them (Bill's, the one on the website, AND the one linked to their paypal) are bouncing back as undeliverable - no such user. Thinking this must be a email outage their experiencing and it'll be fixed soon, I gave them a couple more weeks... emailing at least once, usually a couple times a week since. Still the emails bounce back.

    Since they don't have a phone number, and no email, and no facebook activity (I've never gotten any response from them there) I don't see any other choice. If anyone knows Bill or someone at Deft PLEASE let them know about this... this is not the path I want to go down but if they can't be bothered to keep their company's ONLY line of communication open then I don't know what else I can do.

    :-/

  2. #2
    Forum User Feedback Score 3 (100%) Unlogic's Avatar
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    I'm impressed that you got a response from them to start with. I tried to get hold of them a few years ago when I was looning to buy a bonnet. Never got a response from them...

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    Feedback Score 12 (100%) stealthee's Avatar
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    Did some Googling and found this number for Deft

    818-846-9263

    Don't know if it is still good, but its a start.

    I didn't really figure they were even still doing business because their website still looks exactly like it did back in the heyday.

    [06-05, 19:29] OhioSpyderman: Brian, finding a woman is NOT the answer, you need to shop for a good VACUUM

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    I bought a hood from them last year on July 5th. It took many. I would say 12 emails to get anything.

    I finally got the hood in October

    It looks amazing. But took even longer to get to arocatch latches I ordered at the same time.

    Sorry it came to that. Good luck. Hate to see that happen.

    Reminds me of midnight haze back in the day


    Sent from my iPhone using Tapatalk

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    Heh, didn't even know he was still around.

    As an aside, I hear retrospec isn't any better.

  6. #6
    Forum User Feedback Score 3 (100%) Unlogic's Avatar
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    I waited something like 4 months for my retro spec combat wing...

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