The back of the side skirts are just fiberglass. You have to bond them on with epoxy. Please send me some pictures so we can look into this. sales@cianciusa.comQuote:
Originally Posted by 2fnloud
The back of the side skirts are just fiberglass. You have to bond them on with epoxy. Please send me some pictures so we can look into this. sales@cianciusa.comQuote:
Originally Posted by 2fnloud
Let me tell you guys the story about Ryan H. (aka Chris C.), since Ryan has made this a public issue. If he is a forum member, he is welcome to speak up about it.Quote:
Originally Posted by cianciusa
On July 3rd, a few days before Ryan hired me publicly, I received an order for a $59 unpainted gauge pod. Upon my arrival in Mexico, I told Ryan all about the order and how we needed to fulfill it.
About a week later, Ryan tells me that he is discontinuing the unpainted gauge pods because, and I quote, he doesn't make "enough profit on them." I inform him that the order was placed while painted gauge pods were still an option, but he refuses to honor it.
During the next few weeks, I exchange emails with the client about upgrading to the painted style for an additional $39. I apologize about it profusely and tell him that I can offer a refund if he wishes. At the same time, I'm telling Ryan that we should just honor the price because he placed it before the change.
Eventually, the client agrees to the upgrade, but doesn't pay the difference. I stay in contact with him, and Ryan still refuses to address the order.
After quitting the company, on September 23rd and after not hearing from the client in quite awhile, I contacted him again and told him I'd like to refund him out of my own pocket. Within the last week, on November 16th to be exact, the client finally contacted me back about where to issue the refund to. I sent him every penny, and ate the PayPal fee, without delay.
So the customer had to email me to try to get it resolved... Interesting.. But yes, thank you for refunding him and closing out a order. Good job.Quote:
Originally Posted by stealthify
Actually, it had nothing to do with you. He contacted you because you had his order on record for 4 months and never took care of it. The $39 extra dollars was just that important to you.
I refunded him because it was the right thing to do. I told him I'd take you on myself so that he wouldn't need to worry about it anymore. That is how a business SHOULD respond, in my humble opinion.
Taking notes?
Sure, we also just refunded about $6100 worth of product because people opted to not wait any longer. Is that really a big deal? Not really its part of doing business and if you can't fill an order in a timley fashion you always let the customer opt for a refund. The people that I don't care to refund are people who call in and order a part and then the next day cancel the order. As you know happens every now and then.
Having a small problem with this statement:
The people that I don't care to refund are people who call in and order a part and then the next day cancel the order.
THIS is a very normal (everyday) occurrence with INTERNET sales sites. People find the item cheaper, shipped next day...whatever...
Are you really serious here?
Bob.
We still refund them. And yes it is part of Internet business I agree with that.Quote:
Originally Posted by OhioSpyderman
Just saying Ryan, THAT may not have been the smartest business statement you've made here....
At this point (if it was me), I would word any internet postings "delicately"
(Again, just an opinion)
Bob.
You don't seem to understand that nobody gives a crap about your parts or how things will be going forward. I wouldn't buy anything from you at this point if it was marked down to 90% off! Reasons being, I'd probably have to wait a year to get even just an A piller pod, the parts would most likely need a lot of work to fit, and you don't give a flying Fuck about your customers. Some advice, get your shit together and keep to your other platforms, your business with this platform is pretty much through.Quote:
Originally Posted by cianciusa
Also, I WILL be posting links to these threads (also saved copies) on some of the other sites that you sponsor and I am part of if I feel I should need to warn them. You shouldn't be allowed to treat anyone this way, customer, employee, or friend.
Wow, have you personal experience with them?Quote:
Originally Posted by Streamline3s
Personal experience, no. Friends who have, yes. At one point I was going to drop a huge amount of cash for a body kit and a lot more, well lets just say I'm very happy that I didn't. I got the heads up from a couple people who had been waiting for months and months to get their parts to steer clear and go another direction. I'm not even going to mention the quality of the parts once they were finally recieved...
Then a mission to create more drama when things need to get solved, not escalated. Nice!:confused:
No. A mission so that everyone knows the truth and Ryan stops BSing everbody? Where was the drama??? And how are things going to get solved when all he's talking about is his new materials? :rolleyes3:Quote:
Originally Posted by CoopKill
With all the threads and posts out there people are unsure of an issue? ^^ DRAMA^^Quote:
Originally Posted by Streamline3s
In all fairness, how he is is nothing he needs to share. It is not your business concern anymore. Ryan has stated he has issued refunds to those who want it. You have done what was required, warned a community that you care for his unethical business practices.Quote:
Originally Posted by Streamline3s
Other than defending your name against any more accusations that Ryan makes against you, I would say it is time to stop "flinging the mud"
If you have an insult for ether party please move along. Especially if you don't have any prior dealings with ether party.
On 3si and here they know yes but Ryan is on plenty of other fourms. Maybe you should make a post that has to do with the topic at hand, only one who is creating drama is you by mentioning it?Quote:
Originally Posted by CoopKill
Me and the Liberal above me thinks you should chill. If we both agree you have to be in the wrong.Quote:
Originally Posted by Streamline3s
No shit this isn't a witch hunt.
What? That makes no sense. You must be drunk... Move along and create shit storms on your honda website!Quote:
Originally Posted by Streamline3s
LOL please define Liberal? I'm an independent! Damn it... lolQuote:
Originally Posted by green-lantern
I said what I wanted to say a few posts ago. I don't know what the problem with what I said is, but it is the truth. There is no witch hunt, just the facts.Quote:
Originally Posted by green-lantern
Quote:
Originally Posted by CoopKill
Another wonderful "on topic" post...
Since sideskirts were mentioned while Ryan was talking about "Quality", let me show you mine...
http://i1027.photobucket.com/albums/...s/DSCF5922.jpg
http://i1027.photobucket.com/albums/...s/DSCF5921.jpg
http://i1027.photobucket.com/albums/...s/DSCF5923.jpg
The front end of the skirt is exactly in place. I can fit my index finger in the gap there at the door. Basically, I'll have to cut the skirt in half at the back of the door, adjust the angle and re-glass it.
Trimming, my ass. Where, exactly, would I trim that to make it fit?
:lol: "when quality counts". This thread is so full of sh*t, I would advise watching where you step (although it didn't start out that way). That is all I can say on the matter.
Thats the most god awful shit I've seen in a long time, sorry you had to deal with that, man :/
That is a USA built side skirt. That is part of the reason we left our old contractor. He built the rear novara V1 and Novara side skirts improperly. If you want a free set just call us and I will add you into our database. I don't have a record of you ever contacting us about it though?Quote:
Originally Posted by Valhallaz
Thats what I say about a 100,000 engine my old man popped. You would think Quality from that company would be the top.. Every company has issues, but the thing about us is we are working towards being the best. You have to go through some ups and downs to get to where you want to be in life.Quote:
Originally Posted by dbest671
And threaten to sue those who get in your way.
Best reply EVER!:lmao:Quote:
Originally Posted by eljefefx
Its not people who get in my way, but people who don't have any business being in our affairs.Quote:
Originally Posted by eljefefx
Ryan, you brought me INTO your affairs. And then you tried to push your bad affairs off on me.
I believe that gives me no choice but to be in your affairs.
For everyone to know, Shaun has nothing to do with our company or the orders placed with our company. Shaun is only responsible for his web stores.Quote:
Originally Posted by stealthify
I haven't pawned anything onto you. We are taking care of any issues that have arised the past year. And if you paid us for a item and the customer has a problem with it we would still honor that claim.
You are clearly VERY disconnected from reality.Quote:
Originally Posted by cianciusa
Go back and look at your post on 3si that you keep forgetting about.
Quote:
Originally Posted by CoopKill
lol I was talking about 2fnloud, not 2 often we agree.
yeah I know, I was needin a laugh... Back on topic, sorry!
those sideskirts are junk, now iam worried as we have a widebody kit in storage that we never got around to installing. mexican quality better than usa you must be kidding, the quality is in the mold, do you not inspect the parts before shipping? you need quality control ..
Gotta love how they have taken 3S products off their website :lol:
They separated there products on 2 different websites just like 3sx did.
http://www.cianciusa.com/
has 3S products.
I think it's sad personally... Losing anything for our platform is a severe hit. So, no love here.
warren must be running cianci behind closed doors...
yeah, i went there.