Ryan Cianci / CIANCI USA Fraud Information. Please read.

[stealthify]

Hello all
I wish that my first post on 3SGTO didn't have to be such a grim one. While there will be another post to be made about myself and my past company that many of you may remember, this post is in reference to some new, and rather venomous, accusations that have recently been made against me.

I had absolutely zero interest in airing dirty laundry, but the platform that I still love and support has a right to know. This concern is in reference to the company I worked for and tried to help this summer, and a company many of you know: Cianci USA.

With that in mind, I'm here strictly to divvy out the facts and let you decide for yourself. Some of you may feel I deserved this, others may hopefully support my side, but for any of you who wish to hear both sides of the story, I implore you to read the following. I have included everything I know.

First, a quick timeline for those that wish to get caught up on the situation:


2007-2008 - I departed from 3si early in 2007 to focus on fixing myself and finding a solution to the mess I had made. During this time, I lived mostly as a recluse. Ryan Cianci was among one of the only friends I had left, and it was not uncommon for him to solicit me to help him with his business. Due to my continuing interest in the platform, and to help out as a friend, I was more than willing to. I was there for the input, design and creation on many of the parts some of you have come to enjoy. I maintained this working friendship/business partnership while continuing to work on the plan for my public return.
October 2008 - Near the start of 2009, Ryan Cianci approached me about completely reworking his website. At the time, he was running on an HTML-based site that was extremely difficult to maintain and had numerous coding errors. He wanted me to create a site from scratch using some of the same technology that his competitors were using. This included a fully functional shopping cart, order tracking system, search features, etc that he never had before. We agreed to the terms of working on trade for a full $2,000+ website in exchange for a full CIANCI body kit and hood, from which I could keep or sell for cash in order to redeem my name on the forums.
January 15, 2009 - New CIANCI USA site goes live. This is the site that all of you have been using for the last two years up until last month.
February 1, 2009 - After the work I had completed for Ryan, he convinced me that I should re-open my company's doors and start publicly selling his parts again. He did this with the interest in mind of getting more sales himself (as we found I seemed to cater to a slightly different demographic than he did), and because it may alleviate some time that he focused on sales so that he can focus on other things... like petting his cat.
May 15, 2009 - Stealthify returns to 3SI. After years of planning, and nearly half a year of settings things in motion, I begin the official Midnight Resolutions Plan (http://www.midnight-concepts.com/index.php?main_page=mauto_3si).
June 1, 2009 - My company site is redesigned and published. New sales begin to arrive, and refunds-o-plenty are given. Every issue is addressed, and I remind people that I will be continuing this plan indefinitely.
2009 - 2010 - Midnight Resolutions remain in effect. A resolution fund is stored in PayPal and I use absolutely zero of the cash for personal use. The excess of this fund still exists for those that are wondering, and will be there in case of any last minute claims.
Early 2010 - In a turn of events, I receive an email from a company in Mexico. They saw the fiberglass parts on my website, and offered to make them cheaper. I passed this information on to Ryan, and this would mark the beginning of a new chapter for our companies. A few months later, he crudely broke ties with his previous manufacturer (explained later), and we both transported the molds to Mexico.


That brings us to this summer, and to the heart of what this thread is about.

[stealthify]

My Employment at CIANCI USA
After successfully managing my budget and working to pull my company from the mud, Ryan acknowledged my hard work and saw an opportunity to help his own company. It was at this time that he offered me an 'official' and 'public' job working for CIANCI USA. He saw it as an opportunity to get someone else to Mexico so that he could return to Oregon, and I saw it as a chance to fix my name once and for all.

For those interested in reading the original deal, these were the terms we agreed to:


From sales@cianciusa.com / July 17th, 2010
Cianci USA agree's to pay Shaun Cameron:

$800.00 as a base salary monthly. $400.00 paid bi-weekly.
Cianci usa agree's to pay shaun 5% of the gross sales from parts sold through all aspects of our sales channels. Dealer, Direct etc. Shipping is not included in percentage paid.


For those doing the math, this ended up boiled down to less than $4.44/hr. However, I saw the chance to reconnect with the platform worth so much more than that, and that is why I excitedly agreed.

Stealthify goes to Mexico
After working a few weeks from afar, Ryan calls me and has me speak to his girlfriend (this is really over-sharing, but it is important to point out due to the circumstances). She told me that Ryan was on the edge of a nervous breakdown. That he was getting constant emails, 40 calls a day, etc from clients. What I did not know at the time was that approx. 35 of these phone calls were from existing clients asking about where their long-overdue orders were. This was the first sign I saw that things weren't all sunny in Mexico.

I set up a brand new phone line for CIANCI, and began working immediately. I booked a flight to leave on July 2nd and, once I arrived in San Diego, Ryan and his girlfriend began to debrief me on how bad things had gotten.

Through the admin area on Ryan's website, I saw that he had incomplete orders dating up to nearly 14-16 months. This was red flag #2.

Regardless, I came down there to fix things. Both for myself and, now, for his company as well. I put together a plan to build a live-updating Production Center website for the facility he was working under in Mexico. This website was to tie into his existing website, and every time a new order arrived, it would automatically send a notice to a TV screen where the employs were, so that they could see what needed to be made. We dubbed this the 'Taco Bell system' (due to the similarities you'd find in the fast-food order processing industry).

My work for CIANCI USA / The scene behind the scenes
If you called CIANCI between July and late August, there is a good chance you spoke with me. I worked with and helped everyone that had an outstanding order with CIANCI this summer, and often had to make up excuses on Ryan's behalf as to why things were taken so long. Often I found myself relaying messages to Ryan, telling him that clients were being imposed storage fee's at their bodyshops, and he told me to basically tell them to suck it up.

Up until this point, he did not have anything about "3-4 month turn-around times" on his website's Terms and Condition page.

Additionally, there were MANY cases of clients that were told prior to my involvement that there would be a turn-around time of a week or two. Ultimately, these orders were not fulfilled. A few names that come to mind (if they browse here), include Declan from Canada (2 months for a gauge pod), Jeff A. (1.5 months for a set of sideskirts), Jesper L (3 months for various parts), and Jukka P. (still incomplete last time I heard), etc.

The worst case, and perhaps the one I found myself most involved in, was a case involving a client named Trenton. Nicest guy you could ever talk to. He lives in Europe and is in the US military on active duty. He had ordered nearly $4,000 worth of parts from CIANCI back in the spring, and was very patient about receiving them. His car was sitting at a bodyshop, waiting for his parts to arrive. This was the first time I saw Ryan, without a care in the world, straight up lie to one of his customers. Just to get Trenton off the phone, he told him that his parts would ship out 'next week.'

From that point on, I never heard Ryan mention it again. The next week rolled around, and I saw zero action on Ryan's part. Trenton's order didn't actually ship for another month when I took care of it for him. This was to set the theme for the rest of my visit in Mexico.

During my time in Mexico, I performed the following duties:

Answered the business phone daily, even after hours. There were even nights where I helped comfort clients about their delayed orders as late as 10-11pm. I was willing and often did work on weekends.
I exercised my 4-years of Spanish to help smooth things over between the employs and Ryan, as he had very little to no foreign language experience.
I installed a 3-point security system.
I answered emails constantly.
Worked with and escorted a client that drove down from Canada to have their car test-fit with parts.
I worked on the Production Center website system.
I gave Ryan technical advice on how to run a server in Mexico so that he may, one day, be able to run things from Oregon.
I organized the storage shelves and helped organize all of the things Ryan had neglected.


During my time in Mexico, Ryan did the following... during business hours:

Played and beat Starcraft II
Stroked and slept at the trailer with his cat playing 'sick', while I took his car to go to work without him.
Took journeys on his quad up in the mountains
Talked on the phone with his girlfriend for hours on end
But to be fair, he did pop into the shop once in awhile to see progress

[stealthify]

The truth about CIANCI USA turn-around times
I debated whether I should include this or not, but I feel it is pertinent to the matter at hand. All of you have a right to know WHY exactly your order takes so long to arrive, and having experienced his first-hand, I can tell you all about it.

First and foremost, the shop Ryan works out of is not his own. It belongs to a company known as Peregrine Industries. They run a huge warehouse with about 20-25 employs and they make simple boats and other various fiberglass items. They've been in business for 20+ years, and have been exporting items up to the United States for nearly all of them.

They have their own semi-truck, and usually send one major shipment up to San Diego every week. The original agreement between Ryan and Peregrine was that they would be more than willing to take his parts up with them if he is able to box them up, label them, and put them on the truck the night before it goes out.

This proved to be quite the challenge for Ryan. He would often procrastinate until the last minute, he would not talk with the employs beforehand about what needed to be ready in time for the shipment, and he was, above all else, very disorganized about everything related to getting the shipments out.

I made it a point to address this while I was down there. There were parts sitting on the shelves for weeks that could have been shipped out, and all they did was collect dust until Ryan got around to it. Motivated by my past mistakes and experiences, I cleaned up the shelves, and took over planning the shipments. It was during these few weeks that the largest shipments in CIANCI history went out the door:

http://www.stealthify.com/3si/shauns_big_shipment-cianci.jpg
This was prepared and taken while Ryan was off with his girlfriend in San Diego visiting Sea World.

I began planning ahead for the next few week's shipments, writing up both a list for the employs on what they needed to make, as well as a list to Peregrine's owner about what we were to export each week. This system was working flawlessly, and all it took was a little inititive. Of all the things I taught Ryan this summer, I hope this is a lesson he picked up. However, by recent complaints, it sounds as though this hasn't been the case.

Fast forward: CIANCI "fires" Stealthify, and accuses him of defrauding the company
With all of the above in mind, let me fast forward to today. Earlier this morning, and the reason for me publicly opening up about this, Ryan posted the following on (the other site):

http://www.3si.org/forum/f188/shaun-cameron-midnight-concepts-information-please-read-508133/

After nearly 8 years of friendship, 3 years of helping his business during its most troubled time, and a month and a half of no contact from Ryan, we have arrived at this.

Ryan Cianci and Partnerships, many tales of woe
Before I go any further, I should point out Ryan's history with friends and business. During his time with the 3/S platform, Ryan has always been a 1-partner kind of guy. In the early days it was Adam Fortier (who helped Ryan make the first a-pillar gauge pod), then a guy named Corey, and then me. No two of these three partnerships ever overlapped, and each one ended with the partner being betrayed by Ryan.

I do not know how they feel about things now, but I ended up (at some point in my 3/S history) meeting each of them, and none of them had good things to say about Ryan. "He was cut-throat, could care less, and was ultimately a very evil businessman." I was too young to understand this at the time, but I stayed true and remained faithful to my friend.

Then came a man named Jim. If you ever ordered a part from CIANCI between 2003-2009, your product was likely made by his hard-working hands. He was a simple, family man that worked out of his home in Estacada, Oregon. He made hundreds of products for Ryan and was the one that invested the time to make the quality products that CIANCI has later taken all the credit for.

Jim taught many things to Ryan about fiberglass and carbon fiber work. He was devoted, despite Ryan often slave-driving him.

Upon the time that the Mexico facility came into the picture, Ryan quickly cut ties with Jim. He called him and told him he is removing all of his molds due to 'long turn around times.' Long turn-around time at this point usually consisted of 3-6 weeks.

Obviously, Jim was devastated. His family depended on Ryan and had dedicated nearly 7 years to help him build his company to where it is today, and Ryan was pulling the plug cold turkey. Ryan hired a family lawyer from his wealthy dad, and stuck it on him.

With no other options, Jim gave in, and I witnessed all of it. In the end, it was yours truly that had to drive over to Jim's shop to pick up the molds, as Ryan was too much of a coward to face Jim himself.

The tale of Jim was a dark one, and while I understand the potential Mexico has to offer, I can honestly say now that I do not agree with the way Ryan went about handling it. This was later confirmed this summer when Ryan showed me a newspaper link he found of Jim's house later burning down after we left Oregon, and he laughed about it as he told me.

Tossing out one partner for another
Anyway, back to the partner situation. Enter Ryan's new project and financial partner: Josh.

Josh was once a client, that later revealed to Ryan that he had a lot of money due to his time in the military. He wanted to invest with Ryan, and become a part owner in the company. I have absolutely no problem with Josh, and during this summer I encouraged him to come to Mexico and help out. We needed it. Little did I know, this was only sealing my own fate.

In late July, Josh came to Mexico for the first time. I had already departed back for Nevada as Ryan was heading back to Oregon and I needed to get ready for my next term at college.

I should also point out that I left because things were beginning to become obvious that Ryan wasn't paying me for my work. During my time in Mexico, I received one check 2 weeks in for commissions, but never received my monthly salary or any commission from that point on. I also had still not been paid for the creation of his CIANCI USA site. The waters were starting to get rough.

In early September, Ryan put Josh in charge of handling me. Much like he put me in charge of handling Jim. Josh emailed me saying that the terms of my employment at CIANCI were changing. Josh and Ryan had a vision for the new direction of CIANCI, and he told me that he would like to see me in this plan. It involved doing more work, and ultimately adding more time to the workload of planning and completing IT projects for the company. I told him I was fine with this and that I thought it was quite appropriate due to CIANCI's current circumstances. I told him that I always worked for Ryan in a friendly, easy going way, but that making things a bit more professional couldn't hurt. It was on September 8th, 2010 that I resigned from the company, dropping my commission, and would work as an independent contractor again. This email is here:


Shaun to Josh - Sept 8, 2010
Hi Josh,
Its good to hear from you. Thank you for taking the time to write this up and filling me in.

Ryan and I go back a long ways, and all of this is nothing new to me. I'm extremely familiar with Ryan's business model and I understand the shape that the company is in now.

With that in mind, I believe that your solution is wise and likely to be quite appropriate due to the company's current circumstances. As I have often done favors for CIANCI USA in the past with reduced rates and pro-bono work, the stricter regime and more business-like approach that you are suggesting would be on par for what I have done with other professional clients in the past: particularly, those paying professional prices.

Under this new plan, I henceforth relinquish my future 5% commissions and position in CIANCI USA and I look forward to negotiating future projects with you.

Best wishes,
- Shaun Cameron

He replied about past payments that were owed to me. I told him that due to the time increase, my price would need to be adjusted, and that I need to be paid for my work so far.


Shaun to Josh #2 - Sept 8, 2010
Hi Josh,
Yes, there is an outstanding balance remaining for past commissions, hours worked while at the plant in Mexico, as well as hours accumulated in overtime while fulfilling duties Ryan bestowed on me during the time he spent with Jessica in San Diego. Additionally, while this is preceding your involvement in Ryan's company, a past balance is due for the work done on the design and creation of cianciusa.com.

Ryan should be aware of these debts owed, and now you are as well. I will modify the last invoice that I sent Ryan to reflect the promised wages that are overdue for the last few months in addition to those that have been owed over the last few years.


Thanks again,
- Shaun Cameron


This is when everything changed.

On September 14th, I received word that Ryan had contacted Nadeem from 3si and basically disowned me. Since I was no longer working under the Cianci name, I was okay with this. But the way he went about it, left a very sour taste in my mouth - as I'm about to explain.

[stealthify]

True/False - CIANCI "saved" Stealthify
Now, rewinding a bit, we come to the time when I was hired that Ryan proclaimed that if anyone had an outstanding issue with me or my company, he would take care of it. I never asked for this, but he felt it was necessary to say in order to counterbalance the backlash my hiring into the company might make.

The truth of the matter is this: NO ONE had an issue with my past company at this point, and therefore Ryan had to do absolutely nothing to take care of any past issues. In fact, the only times my company was brought up was when people called in and recognized me. Vitali, 3sx, a few other veterans from the forums, etc. I explained the situation to them and helped them with their orders.

With this in mind, and back to the letter to Nadeem, Ryan threw me under the bus and lead him to believe there WERE still outstanding issues and that he would be redirecting them to Nadeem himself. He told him, and I quote:


Ryan to Nadeem - Sept 13, 2010
"I will direct any claims past clients of midnight haze have to your email since Alan quit and we are left with no choice but to no longer help resolve any issues for them."

It was at this point that I realized where Ryan was taking this. I put some thought into it, and emailed him directly. He told me that my banning on 3si was my own fault, and that I was taking advantage of him. After trying to hear Ryan's side of things, I inevitably had to remind him with the following, admittedly harsh, emails:


Shaun to Ryan - Sept 14, 2010
Let's get a few things straight here.

One, I haven't had any claims against me in years. You know this.

Two, my past is my own, but I'm BANNED because of your advice to try to go around Alan on the forums and then your lack of truly following it up. You want to deny this? I believe I still have the chat logs.

Three, as far as debts owned, keep it. Knowing where you stand as a "friend" was worth more than any dollar amount you could have sent anyway.

Take advantage? Who's the one that was trying to get $75/hr webwork for $4.44? Due to your lack of payment, I was left with no choice but to discontinue work on composite-manufacturering. Friend or not, person that's done more for you than anyone ever has, no one likes being taken advantage of - thats the plain and simple fact.

Enjoy your life,
- Shaun


To wrap things up, on September 15th, I told Ryan to call me so we can work this out. Of course, he never called.


CIANCI's Public Image
For the first time in a long time, I started to see people calling out Ryan on his business practices. In just the other thread (http://www.3sgto.org/showthread.php?1754-Cianci-2-month-s-for-no-product.-And-then-says-im-gonna-have-to-refund-you.), jba3 mentioned the decline:


Sorry to hear about the troubles. Cianci has gone downhill rapidly the last few years.

I don't know how other people, especially those that haven't done business with him lately, feel about this.

However, most of the crime happens behind the scenes, like I was mentioning earlier. It wasn't until the last few months that we really started to see this. Whether it be Ryan arguing on his forum on 3si (often deleting and even editing other client's complaints), taking jabs at the people that trusted him with their orders by calling them liars and even going as far as trying to humiliate them publicly (mattdeathdealer). I suppose this type of action will only go unnoticed for so long.


"I think your reasons for being upset are probally associated with your age. 16? I mean you had to use your moms credit card, which was probally the first sign to not do business with you."

I can tell you horror story after horror story about every aspect of CIANCI in its current state. Don't even get me started about poor product quality that slips through the cracks quite often. There are more hoods that don't fit right or have cracked, more molds were warped and Ryan choose to continue production with anyways, etc than you can believe. These are the dirty dealings that Ryan doesn't want you to hear, and I can tell you about them in all honesty since I witnessed them and the complaints first-hand. And, in all fairness, I didn't sign any non-disclosure agreement.

I'll just leave it at that for now.

[stealthify]

So finally, why is Cianci posting about this now?
I wanted to stick mostly to facts for this post, but I feel some speculation is warranted. Of course, if Ryan would like to refute these (as its only speculation and not fact), he is more than welcome to.

The reason I think Ryan is pointing the finger at me now is because he has found himself between a rock and a hard place. There are still MANY outstanding orders, and I am still receiving emails from people that are having a hard time contacting him.

Ryan has mismanaged his funds tremendously over the years, even before I started working for him. He buys plane tickets last minute, paying premium prices, to return to Oregon whenever he feels like it. He bought an expensive quad to rome around Mexico in. He took a loan out on a Ferrari, that he is paying huge for it monthly. He bought a 99 VR4 that he doesn't even drive.

Even with all of the above in mind, there is one other big factor here that I am aware of. From what I understand, he owes over $10,000 to his past shipping company, DB Schenker. This is the reason that he had to switch to a new shipping company. And this is also why DB Schenker has sent him to collections.

With all of this in mind, I believe Ryan's latest post is to make me the 'fall guy.' It seems easy enough. I have a tainted history, I admitted it, but I have also worked very hard to fix it. I have not tripped up a single time in years, but due to my removal from the forum, I haven't been able to express this.

He knows that I can not defend myself on 3si. I had absolutely no interest in sharing any of this, but after working so hard to cleanse my name, I can't believe he would go as far as to post something so completely untrue and deceitful about me. An equal or greater public response is required.

So Ryan, you talk about your lawyers and newspapers. Consider this my contribution to the discovery process.

Here are my last few emails to you for all to read. I still have your company phone, the only possession that I have of yours or CIANCI's, and as I said, I've been willing to send it back for awhile now. However, you owe me nearly $4,500 in past debts for the work I did on your websites, the time I spent in Mexico doing your dirty work, and the commissions that you never paid me for. I was considering just letting it go, but your post has made me strongly reconsider.

2010-09-23 Shaun to Cianci #1 (http://www.stealthify.com/3si/cianci_emails/2010-09-23_shaun-to-cianci-1.html)
2010-09-30 Shaun to Cianci #2 - Phone & Past Debts Due (http://www.stealthify.com//3si/cianci_emails/2010-09-30_phone-vs-debt.html)

In any case, if you have any proof you'd like to supply, I would love to hear it. As far as defrauding customers? Please. I really hope that isn't what you're telling them because you spent their money elsewhere and can't afford to ship them. Let's see some proof. You do have some, right?

Until then, let the platform that created us be the jury. Old friend versus betrayer, a company that had a bad history and fixed it versus a company that is writing their own bad history as I type this.

I really wish it didn't have to come down to this.

[Vantage]

[B][SIZE="2"]
I can tell you horror story after horror story about every aspect of CIANCI in its current state. Don't even get me started about poor product quality that slips through the cracks quote often. There are more hoods that don't fit right or have cracked, more molds were warped and Ryan choose to continue production with anyways, etc than you can believe. These are the dirty dealings that Ryan doesn't want you to hear, and I can tell you about them in all honesty since I witnessed them and the complaints first-hand. And, in all fairness, I didn't sign any non-disclosure agreement.

::sigh:: Lets hope my hood and bumper fit without to many issues. =(


Its very disappointing to see something like this, especially about what I imagined to be a superb company. It will be interesting to see where this goes, and hopefully the 'he says she says' shit wont get to out of control.

[Gene]

interesting

[vr4_rider]

Wow! I am sorry for you Shaun.

[green-lantern]

Well I have read everything so I feel like I should post. I have kept up with CIANCI for a long time and I have noticed that ever since the move to Mexico it hasn't been the same. I hate this because I feel it was pretty much the only company that I would buy body parts from.

Congrats on cleaning up all your old debts

[dpfsharkbait]

I am letting him post on 3si, since he was accused there and was not able to defend himself.

[GTO Assassin]

Nice one David.

Ryan's work ethic as long as I've had dealings with him have been poor. The pillar pod I bought which didn't fit was apparently my problem and he washed his hands of it. Cianci use to be like DR. You never heard of one single complaint. But now it's every week. :(

Thanks for sharing Shaun.

Scotty

[dpfsharkbait]

Thanks- it's the right thing to do. He should be able to address the accusation.

[mikeyVR4]

There are a lot of shit shops/wannabe owners for our platform. I hope they get constipated and shit out their mouths. Yah...you know who I am talking about lol.

[Vantage]

There are a lot of shit shops/wannabe owners for our platform. I hope they get constipated and shit out their mouths. Yah...you know who I am talking about lol.

Wait, what?

[Nationalmilkman]

My Midnight-Haze issue was corrected and I am thankful and hold no bad feelings. I have been seeing alot more negative about Cianci than ever before. They have some nice looking parts, but I never bought from them so I don't know about any of the shipment/fitment problems. Good job removing yourself from a "sinking ship" but there has been alot of that lately.

[Mattdeathdealer]

Wow.... at least i hope i do not look like the ass hole now :P Seems i was right about getting excuses after excuses.... It was not right for him to humiliate me.... sad part was the post got deleted after i defended myself :(

[HilbillyHomeboy]

Yikes, what a mess.. :blink:

Jeremy

[J. Fast]

Sorry if I'm judging this incorrectly but I really dislike business owners who squeeze the bottom line out of their employees. As a business owner myself it really makes me sad to hear about employees being taken advantage of by business owners pursuing greed. This story is quite unprofessional and very distasteful to hear about. When you were an employee he didn't make your payroll, Shaun? Was he paying his portion of your state and federal tax contributions?

[Atrosity]

Yikes, glad you posted shaun and reallying hoping for the best. All I hear about you is how you have been rebuilding your reputation and sticking through it, and correcting past problems which is awesome. Why is cianci accusing you for stealing?

[FeaRpb]

Just read this whole thing. Sorry to hear that you are getting shit on again.

[green-lantern]

Nice one David.



Agreed

[OBXBoost]

Holy. Shit.

[FeaRpb]

I wish there was more to read.

[GTO Assassin]

There will be I'm sure when Team Ryan come up with a rebuttal. Should be interesting.

Scotty

[stealthify]

Yikes, glad you posted shaun and reallying hoping for the best. All I hear about you is how you have been rebuilding your reputation and sticking through it, and correcting past problems which is awesome. Why is cianci accusing you for stealing?
I'm hoping to let Ryan post this himself. I have my suspicions on what he'll try to come up with, but only time will tell on whether or not he wants to put in the effort to address the matter now that he realizes I have the ability to defend myself.

[DrGonzo]

Looks like he is ignoring the situation and trying to deflect attention away from it. He is now giving away free parts to new people that register on Cianci's website!

So how long would the waiting period be on free parts if paying customers are having to wait months to get their parts???

[stealthify]

Looks like he is ignoring the situation and trying to deflect attention away from it. He is now giving away free parts to new people that register on Cianci's website!

So how long would the waiting period be on free parts if paying customers are having to wait months to get their parts???

Something tells me he didn't quite think this whole thing through.

[Alan92RTTT]

Looks like the thread on 3si has been deleted....

[eljefefx]

Nope.

[stealthify]

Looks like the thread on 3si has been deleted....

Moved to the general area:
http://www.3si.org/forum/f1/update-regarding-midnight-haze-shaun-cameron-508131/

*edit: or well, yeah, he did delete the one he didn't want people to see in his sponsor area.

[Alan92RTTT]

AH the one he deleted is the one you probably linked originally

[stealthify]

Yep - at the time I was unaware he spammed it to three different areas.

I was advised to address it in an area that he couldn't edit/delete people's posts. I suppose for this very reason.

[dpfsharkbait]

Yep - at the time I was unaware he spammed it to three different areas.

I was advised to address it in an area that he couldn't edit/delete people's posts. I suppose for this very reason.

yup.....

[UTRacerX9]

Shaun, glad to hear you've straightened everything out in your own life, and have made good on past transactions. As for Ryan... well, don't know him, and never did business with him, but he didn't strike me as a very nice guy when Goen Composite Works made a custom hood for my car that was a "true" Ferrari 550 style hood. He didn't like the competition or comparison to his products I guess.

[CoopKill]

http://www.3si.org/forum/f23/my-buying-experience-cianci-usa-508481/index3.html#post6077393

[Atrosity]

Wow it really sounds like Cianci just really does not care. He just wants to make the part and ship it out not caring when it gets there. He got his money and made the part that is all I think he cares about.

To me it sounds like a lot of unprofessional work.

Edit://I don't even think he cares about making the part. He got his money!

[J_Parker]

So that explains it all... Quite a while back when I first got my Stealth I was super stolked of all the things I could do with it, and the first on my list was a Novara kit. I sent several emails, called a couple times, and even had the money in hand to buy it. Several weeks late practically giving up, I received an email pretty well "politely" telling me to "fuck off we're busy"... I washed my hands of them right then and there, but thanks for the insight, and sincerily hope everything goes well for you Shaun.

Jordan.

[Wildarmz]

Thanks for the heads up. I, for one, won't be spending a dime at Cianci after all the recent horror stories and this thread.

[blindmist]

So Shaun, are you going to start making parts again? I refuse to risk more than $50 with someone like CIANCI, but I will be more than willing to take the risk with you because from everything I can tell, you got your shit straight. It was sad to see MH crash and burn on 3si, I actually remember it quite well.

I need a 3x52mm A-pillar.

[stealthify]

So Shaun, are you going to start making parts again? I refuse to risk more than $50 with someone like CIANCI, but I will be more than willing to take the risk with you because from everything I can tell, you got your shit straight. It was sad to see MH crash and burn on 3si, I actually remember it quite well.

I need a 3x52mm A-pillar.
Thanks man. To be honest with you, I'm just glad to be back. Selling parts has taken a back seat to trying to (first) set the record straight in regards to what CIANCI is trying to pull here, and (second) just trying to be an active participant in the community again.

In regards to what's happening in this thread, and just to give an update: nothing has been resolved. CIANCI may be able to play the silent card in hope that this will all blow over, but something tells me this is only the beginning.

I will say that as long as there is a demand out there (for my parts, or gauge pods, etc), someone will come to fill that void. I am aware that there are a lot of interested parties (other manufacturers, etc) reading these threads to see what Ryan is going to do.

[CoopKill]

<-- Still has hope that things get straightened out and lessons are learned! No matter who is straightening and who is learning...

[Atrosity]

:stupid:

^
|

I am with this dude! As long as stealthify learned from mistakes and continues to make great products. Also not biting off more than he can chew things will definitely work out!

[eljefefx]

For all of those interested, Cianci is no long a sponsor on 3SI.

[green-lantern]

For all of those interested, Cianci is no long a sponsor on 3SI.

wow! was this voluntary or involuntary on his part?

[FeaRpb]

I would say voluntary.

[CoopKill]

So sad!

Truly sad that parties could not be "adults" and work through this. The ones that really get hurt are in the mirror.

[HilbillyHomeboy]

For all of those interested, Cianci is no long a sponsor on 3SI.


wow! was this voluntary or involuntary on his part?

:stupid:


I would say voluntary.

But :stupid: also.

Jeremy

[eljefefx]

It was voluntary. Details are sketcHy and I'm in Key West besides so it's more difficult to find out stuff.

[dpfsharkbait]

It was at his own request... more buyers with unfilled orders are lining up. I was called today from Sweden about another order for two cars that is about a year over due.
The buyer can't get any resolution by directly talking to Ryan. He has got the "next week" story for months now.

[green-lantern]

It was at his own request... more buyers with unfilled orders are lining up. I was called today from Sweden about another order for two cars that is about a year over due.
The buyer can't get any resolution by directly talking to Ryan. He has got the "next week" story for months now.

Kind of what I thought. Sad really, seemed the move to Mexico was a bad idea.

[eljefefx]

Well, it hasn't hurt his profit margin.

[green-lantern]

IDK he was once the best body dealer (for the 3s platform anyway) excellent quality, almost 100% customer satisfaction. Ever since he moved I have seen problems with fitment, quality and now on the downward spiral to being black balled. I think it's ruined his profit margin. He might have made a few cheap bucks but it seemed to cost him the most important thing....his reputation.

[stealthify]

IDK he was once the best body dealer (for the 3s platform anyway) excellent quality, almost 100% customer satisfaction. Ever since he moved I have seen problems with fitment, quality and now on the downward spiral to being black balled. I think it's ruined his profit margin. He might have made a few cheap bucks but it seemed to cost him the most important thing....his reputation.

As tempting as it may be to blame Mexico, this really came down to the personal decisions he's made over the last few years that has led to this point.

Mexico didn't make him lash out at customers, edit/delete complaints in his area, completely forgo any quality control, mismanage his funds and, ultimately, try to push it all off on me months after I left the company.

I didn't think he was the type to do this either, and I've known him day in and day out for 8+ years. These last two weeks have been heartbreaking, and I sincerely mean that.

[VR4]

So Shaun, are you going to start making parts again? I refuse to risk more than $50 with someone like CIANCI, but I will be more than willing to take the risk with you because from everything I can tell, you got your shit straight. It was sad to see MH crash and burn on 3si, I actually remember it quite well.

I need a 3x52mm A-pillar.

I might have one. Ill look into it.

Ill also have to become verified before I sell anything.

[green-lantern]

As tempting as it may be to blame Mexico, this really came down to the personal decisions he's made over the last few years that has led to this point.

Mexico didn't make him lash out at customers, edit/delete complaints in his area, completely forgo any quality control, mismanage his funds and, ultimately, try to push it all off on me months after I left the company.

I didn't think he was the type to do this either, and I've known him day in and day out for 8+ years. These last two weeks have been heartbreaking, and I sincerely mean that.

It's just I saw some trouble around that time, not really blameing Mexco. It could have started before or after the move.

Sorry about losing your friend. It's happened to me before. You think you know somebody real well and then money or other things cause people to do strange things.

[stealthify]

I might have one. Ill look into it.
Ill also have to become verified before I sell anything.

;) Steve to the rescue.

[Atrosity]

Shaun, do you have an idea when you start to sell products again, If you do?

[stealthify]

Shaun, do you have an idea when you start to sell products again, If you do?

Does the community want me selling again?

[skater334]

Damn, I really wanted some of the parts from Midnight Concepts too!

Shaun...PM sent

[stealthify]

Damn, I really wanted some of the parts from Midnight Concepts too!

Shaun...PM sent
I can't discuss sales via PM, skater. Not without being verified and approved.

Preferably, for now, let us keep this thread on track and not about me selling in the future. I don't know what the future holds.

[skater334]

I can't discuss sales via PM, skater. Not without being verified and approved.

Preferably, for now, let us keep this thread on track and not about me selling in the future. I don't know what the future holds.

Alright man no biggy

[green-lantern]

Does the community want me selling again?

Being that you have came back and made things right with so many people speaks in tremendous volume to me. I would say others would feel the same but I wasn't really around at that time. I'd say you could definitely get some customers.

[VR4]

Does the community want me selling again?

Yes...but theres a catch imo.


Finish school first. Then move back up here.

[stealthify]

Just an update:

Ryan figured out that while he may not be able to edit people's responses/posts, he can delete the entire thread to cover up the truths that have surfaced.

And, while he may not WANT to talk about it, that shouldn't stop us from being able to discuss it.

I'll continue to keep you guys updated.

[Streamline3s]

Just an update:

Ryan figured out that while he may not be able to edit people's responses/posts, he can delete the entire thread to cover up the truths that have surfaced.

And, while he may not WANT to talk about it, that shouldn't stop us from being able to discuss it.

I'll continue to keep you guys updated.

It's now been undeleted and closed. At least the info is still there, but I think we have a right to discuss whatever we'd like to conserning the situation at hand.

[cianciusa]

I only hope you reply to Stephen Kelly and the Multnomah county prosecutor as quickly as you do Internet Forums. :) . Like I posted on 3SI I can no longer speak or post about the legal matters going on currently.

[stealthify]

Your family traffic lawyer doesn't worry me, Ryan.

[cianciusa]

Good.. Let the court and the judge / jury decide. That's where this needs to be finished.

[stealthify]

I can tell you now that you would have been better off forgoing the lawyer and just handling this with everyone one-on-one, but I guess you'll just have to learn that the hard way.

[Atrosity]

:popcorn2:

[Streamline3s]

You're about to get your ass handed to you. I'm sure there are TONS of people willing to write letters on Shauns behalf of his person as well as your practices as a company. A lot of what you've done to customers would be labeled illegal in many states. I would suggest those who have been wronged contact the better buisness burro to file a complaint. Ryan has already admitted he doesn't care about making parts for our cars anymore, he wont be around much longer.

[Atrosity]

I have no problems sending in a letter for the way cianci has treated me.

[Streamline3s]

I would also contact the body guy he was using before he moved to Mexico. I'm sure you could get a LOT of good info from him and I have no doubt he would join you for a lawsuit. Unless Ryan has some sort of smoking gun you will come out far ahead.

[stealthify]

I'd love to hear your guys' CIANCI USA stories and product quality reviews. Additionally, for those that worked with me one-on-one this summer during my employment at CIANCI, I would appreciate it if you could put together an honest retelling of our interaction and how you feel I did.

If you have the time, and are willing, please send them my way via PM, email (mailto:shaun@stealthify.com), or post them in this thread and/or in the Buyer/Seller area.

Thanks guys.

[cianciusa]

Send a copy to us also. We would like to hear about it also. sales@cianciperformance.com

[cianciusa]

First of all, the companys CIANCI contracts with or does business with is really no ones information except CIANCI's. And who we have worked with in the past is no ones business except ours.

[stealthify]

CIANCI USA Customers: know your rights. You have a right to speak out about YOUR experiences with CIANCI (like many of you have recently). He can not 'claim ownership' and shut you up about them, like he is clearly trying to do.

[cianciusa]

CIANCI USA Customers: know your rights. You have a right to speak out about YOUR experiences with CIANCI (like many of you have recently). He can not 'claim ownership' and shut you up about them, like he is clearly trying to do.

omg, are you serious? Get a life man. Yes freedom of speech is everyones right and they should have the right to express there experience with any company. And truly if you had a issue with us, please just call or email us... Your post furthers our implications of you being a disgruntled ex contractor. All you have is time to try to attack us from every angle or bring up every possible negative thing you possibly can imagine up to bring us down. And what have we said about you personally? Nothing! I haven't spoken about your past life problems on the public forum, we have kept it strictly about business. That you no longer work for us, and that if your a client a outstanding order with midnight concept please contact us? That is all true. You haven't even taken down our parts from your website like we have asked for about 5 months? I mean please. Let go and move on with life!

[stealthify]

Ryan, if you took the time to actually go back and read the first post, I did try contacting you privately about the money you owed me MONTHS ago. Here they are again, in case you lost them:

2010-09-23 Shaun to Cianci #1 (http://www.stealthify.com/3si/cianci_emails/2010-09-23_shaun-to-cianci-1.html)
2010-09-30 Shaun to Cianci #2 - Phone & Past Debts Due (http://www.stealthify.com/3si/cianci_emails/2010-09-30_phone-vs-debt.html)

And hell yes I'm disgruntled, I'm your worst damn nightmare. If you lead your employs on for months and when they quit, you refuse to pay them - of COURSE they'll become disgruntled. When they're your friend and they TRUST YOU that you'll pay them and you decide to betray them and post lies on the forum they care about the most? Of course they'll become even more disgruntled. But don't accept responsibility for any of that, clearly that's not your style.


And what have we said about you personally?
Case in point: the thread on 3si. Must I say more?


You haven't even taken down our parts from your website like we have asked for about 5 months?
And you still owe me my paychecks, and its been what - 5 months? $4500 may not be much to you, but it is a LOT to me.

The pages and warnings will remain up to distance myself from your company and warn the public until all issues - including the ones with me - are resolved. It's as easy as that.

[cianciusa]

Ryan, if you took the time to actually go back and read the first post, I did try contacting you privately about the money you owed me MONTHS ago. Here they are again, in case you lost them:

2010-09-23 Shaun to Cianci #1 (http://www.stealthify.com/3si/cianci_emails/2010-09-23_shaun-to-cianci-1.html)
2010-09-30 Shaun to Cianci #2 - Phone & Past Debts Due (http://www.stealthify.com/3si/cianci_emails/2010-09-30_phone-vs-debt.html)

And hell yes I'm disgruntled, I'm your worst damn nightmare. If you lead your employs on for months and when they quit, you refuse to pay them - of COURSE they'll become disgruntled. When they're your friend and they TRUST YOU that you'll pay them and you decide to betray them and post lies on the forum they care about the most? Of course they'll become even more disgruntled. But don't accept responsibility for any of that, clearly that's not your style.


Case in point: the thread on 3si. Must I say more?


And you still owe me my paychecks, and its been what - 5 months? $4500 may not be much to you, but it is a LOT to me.

The pages and warnings will remain up to distance myself from your company and warn the public until all issues - including the ones with me - are resolved. It's as easy as that.

And that pretty much sums things up. You stole Marions Iphone, you took our website away from us even though we did pay you ontop of our original agreement that the website was a no cash deal and only a trade for product. And now the losses we have taken from your theatrics far exceeed the amount you claim we owe you.

Its clear this is your way at trying to get back at us because we didn't cave in and pay you the amount you fabricated. We cancelled your distributor account and made a new website. So in retaliation you meta tagged our products with false statements to try to discredit us and "harm us".

Also we have clients calling us saying that you are contacting them about there orders. So ontop of the above problems I have to now look into Invasion of privacy since you are accessing orders paid to CIANCI with customer information.

[stealthify]

I thought your "attorney advised you not to talk about this any further"? I guess you're learning quickly that you have absolutely no leg to stand on in court.

With that in mind, let us clarify.


You stole Marions Iphone,
When I left Mexico, I asked you if you wanted the "shop iPhone" back since I was just going to use VOIP to answer phone calls. You declined, and said you wanted a dedicated line to contact me on.

After I politely asked for my paychecks, you said you wanted the phone back, but you wouldn't even pay to have it shipped. :rolleyes:

And then, in MULTIPLE emails, I still offered to send it back (as shown in this thread). But I needed some good faith effort on your part that you were going to pay me what you owed me. I have no use for your iPhone. And I damn well didn't steal it.


you took our website away from us
You requested that I bring it down (September 23rd), AFTER you had scraped the admin area of all the orders and tried to get away with not paying for it.


even though we did pay you ontop of our original agreement that the website was a no cash deal and only a trade for product.
Receipts: do you have them?
You have not paid me, or else this wouldn't have been an issue.

I have not received the remainder of my bodykit for the cianciusa.com trade (and its been 21 months since I completed it for you). Additionally, you have not paid me for the work I did while I was employed with you. This is an UNRESOLVED issue. A $4,500+ unresolved issue.


And now the losses we have taken from your theatrics far exceeed the amount you claim we owe you.
You made the decisions to run a crummy business and attack your customers, I had nothing to do with that. Additionally, YOU brought this to the public eye on the forums, so you best believe you brought those damages on yourself.

And since you haven't paid for the database, the website, etc - they are not your property. Just like the header image, logo, photos that I've taken with my own camera, photos that I touched-up for you, etc are my intellectual property that you still haven't paid me for. I have contacted you privately about removing these months ago but you still continue to use them to generate business (as opposed to handling existing issues).

I will NOT stand down, Ryan. No lawyer or "can we just pay you $300 to shut you up" will work. I owe this much to the community and myself, I know I did right by you 100%.

[Bob]

Has anyone at least reported Cianci USA to the BBB?

[stealthify]

I have found (even with my past misdeeds), that most people don't realize how easy it is to file a claim with the BBB.

With that in mind, if you have a recent outstanding issue with CIANCI USA and/or feel unsatisfied with the way you were treated:

http://complaint.bbb.org/

Knowledge is power. Clients shouldn't have to wait 3 months to a year for a product that literally takes 1-2 days to complete.

Ryan: this is going to get a lot worse before it gets better if you don't take care of your agreements.

[Valhallaz]

And what have we said about you personally? Nothing!

You called him a liar, a thief and a fraud. Remember?

We've seen how you treat customers. We've seen how you treat friends. We've seen how you treat partners.

You are a worm, pure and simple. Your "Partners" are either worms or fools, perhaps both at this point. Good riddance to you, and don't let the door hit you in the ass...

Good luck finding a judge stupid enough to buy your crap.

Edit: I can't get over the fact that you decided to trash your reputation over $4500. People ask me about my Cianci parts all the time. The style, if not the fit, is first class. What do you think I tell them? Do you think I'd suggest they do business with you? IMO, no amount of money will buy back what you've thrown away.

The damage you've done yourself and your partners goes way beyond here.

[FeaRpb]

I wonder what dream world Ryan is in right now. He is simply an idiot.

[CoopKill]

I'm thinking some will be surprised of the outcome of this when eventually resolved...

[Atrosity]

:popcorn2: om nom nom nom

[FeaRpb]

This thread makes being at work fun.

[cianciusa]

This thread makes being at work fun.

Exactly, This is what this thread really is about, Drama. I don't have time 24/7 To power post away at every response he makes. That's why I'm doing it the proper way and going through the legal channels. If he feels he is right, then it shouldn't be a problem to address me in a court of law. All he is doing on here is mud slinging and trying to slander our name as a tactic to get back at us untill we pay him is false claim of money owed.

If you are a customer of ours and you want to discuss a part or a past issue, just contact us directly.

[Cksport]

And now the losses we have taken from your theatrics far exceeed the amount you claim we owe you.


Dude... Are you serious?!?!?!?!

Man up and grow a set. Handle your own issues like a man. You have acted like a whiney little bitch through this entire issue.. Nobody is buying your stories.. This falls on YOU.

Let's review how it has come to this, because apparently you need to be reminded..

YOU had customers.
YOU didn't handle them.
YOU must of seen this train wreck coming from 3 miles away.
YOU outsourced your manufacturing at a sacrifice of quality, reputation, and timeliness.
YOU did not satisfy your sales contracts with your customers.
YOU repeatedly tried to quiet the complaints and delete threads on both message boards.
YOU posted a personal attack on Shaun on 3SI, believing that he would not be able to defend himself.
YOU did not work on building your company, you worked on doing everything else but..
YOU lost the faith of the entire 3000GT/Stealth/GTO community.
YOU turned a top quality body kit company into the next Erebuni. (Think about this... your company is now viewed equal to the likes of Erebuni)
YOU continually try to blame everyone else for your own faults.

Well guess what...
YOU need to look in the fucking mirror and realize the mess that YOU created. YOU are the owner, so then every move the company makes is a reflection upon you. If you cannot handle your orders, manufacturing, employees, etc. guess what... it's not on them. IT'S ON YOU. No matter how you try to twist this, this is CLEARLY all on YOU.

The best thing you can do is realize that you are at fault, handle the situation with some dignity, and move on..

[green-lantern]

Exactly, This is what this thread really is about, Drama. All he is doing on here is mud slinging and trying to slander our name as a tactic to get back at us untill we pay him is false claim of money owed.



But you brought this into the public eye not him. It makes your claim that he is doing this to “get at us until we pay him his false claim of money owed” a little hard to believe. He posted here in response to your thread on 3si. I have a feeling we would had never known about all this if you didn’t post that thread.

[FeaRpb]

Exactly, This is what this thread really is about, Drama. I don't have time 24/7 To power post away at every response he makes. That's why I'm doing it the proper way and going through the legal channels. If he feels he is right, then it shouldn't be a problem to address me in a court of law. All he is doing on here is mud slinging and trying to slander our name as a tactic to get back at us untill we pay him is false claim of money owed.

If you are a customer of ours and you want to discuss a part or a past issue, just contact us directly.

You went and slandered his name on the other forum, and on top of that, you started this. You brought it upon yourself, you could have kept it private, but you made it public and then you didn't even back up your statements.

If you were more of a professional you would have handled this the right way and not of had any problems with anyone you deal with, but the way it is now it seems like it wasn't handled the right way in the beginning or currently.

*Additionally, the drama isn't what is making this thread fun to read, its the stupidity and ignorance of you and the way you are handling this that makes it interesting to read. This should be stickied and renamed to "This is how you shouldn't run a business"

[cjbyron]

Shaun, I have a question.

Why have you not just filed in small claims court to recoup the money you claim that Ryan owes you? Not sure what the cost is in Oregon. Maybe $10 to file?

Honestly, that is what people in our society do if someone is owed money and can't get paid. A car forum public opinion won't get you anything (other than perhaps some temporary satisfaction?). Trying to harm Ryan's future business won't get your money (but might get you fine/jail time if damages proven). Only the law can get you your money. So if it is like you say it should be easy to pay the $10, file the claim, tell the judge your side, Ryan tells his, the law decides. Done. THAT is what will end it. If the $10 is a problem I will gladly paypal it to you. A gift.

You cannot display a persons copyrighted images, or use their company name without permission on a website. I am surprised the hosting company hasn't been ordered to take the site down. You can't win anything doing things like that. It is not legal. Two rights don't make a wrong. Once you get into court it will hurt your cause. I guarantee it. You cannot legally do that stuff because he owes you money. No more than a mechanic can keep your car or a landlord not give you your furniture (or any other myriad of examples). It doesn't work that way.

I'm not trying to say you are right or wrong on the overall issue that you are owed money or anything else. But holding hostage other people's property (including intellectual, photos, company name, etc) is 100% illegal. Do yourself a favor and take the step to remove that stuff. The court will make you do it, of that there is not doubt. Do it voluntarily before ordered to and maybe you'll avoid some other court problems. Maybe Ryan will also then take a step forward too towards resolution and paying you.

Just a suggestion.

[cianciusa]

You went and slandered his name on the other forum, and on top of that, you started this. You brought it upon yourself, you could have kept it private, but you made it public and then you didn't even back up your statements.

If you were more of a professional you would have handled this the right way and not of had any problems with anyone you deal with, but the way it is now it seems like it wasn't handled the right way in the beginning or currently.

*Additionally, the drama isn't what is making this thread fun to read, its the stupidity and ignorance of you and the way you are handling this that makes it interesting to read. This should be stickied and renamed to "This is how you shouldn't run a business"

He has been posting his liable comments on his website for 2+ Months. Far before we addressed the issue publicly.

[cianciusa]

Dude... Are you serious?!?!?!?!

Man up and grow a set. Handle your own issues like a man. You have acted like a whiney little bitch through this entire issue.. Nobody is buying your stories.. This falls on YOU.

Let's review how it has come to this, because apparently you need to be reminded..

YOU had customers.
YOU didn't handle them.
YOU must of seen this train wreck coming from 3 miles away.
YOU outsourced your manufacturing at a sacrifice of quality, reputation, and timeliness.
YOU did not satisfy your sales contracts with your customers.
YOU repeatedly tried to quiet the complaints and delete threads on both message boards.
YOU posted a personal attack on Shaun on 3SI, believing that he would not be able to defend himself.
YOU did not work on building your company, you worked on doing everything else but..
YOU lost the faith of the entire 3000GT/Stealth/GTO community.
YOU turned a top quality body kit company into the next Erebuni. (Think about this... your company is now viewed equal to the likes of Erebuni)
YOU continually try to blame everyone else for your own faults.

Well guess what...
YOU need to look in the fucking mirror and realize the mess that YOU created. YOU are the owner, so then every move the company makes is a reflection upon you. If you cannot handle your orders, manufacturing, employees, etc. guess what... it's not on them. IT'S ON YOU. No matter how you try to twist this, this is CLEARLY all on YOU.

The best thing you can do is realize that you are at fault, handle the situation with some dignity, and move on..

How about this, have you ordered anything from us? No. So your comment is purely on a speculation basis. If your friend wants a refund I would send one to him the same day. If not we will get him his carbon unit asap.

Further more, I apperciate that you feel the need to post on this thread, and would encourage you to contact us directly if you are able to?

[stealthify]

Ryan, there will be no lawsuit. That is the truth of the matter. You want to know how I know this? Read on:


He has been posting his liable comments on his website for 2+ Months. Far before we addressed the issue publicly.
This is the biggest part you don't get. So let me make this VERY clear for you:

In order for the warning on my website to be considered liable (did you mean libel? :rolleyes:), they need to be false.

As the 5-6 recent complaint threads that HAVE managed to go public in the various buyer/seller areas, and the many, MANY more I am aware of that likely aren't forum members, PLUS the issues you have with me and the community, the message in my warning is true.

I'm no lawyer, but this is common sense. Everyone else see's it, why don't you?

And it is CLEAR that this is the big issue you have. There was never any 'firing', or 'shaun defrauding customers', or the other half dozen lies you posted earlier (which you STILL haven't addressed in the last 2+ weeks). This is about Google rankings, and how you're pissed I'm giving your non-forum customers the knowledge they need to defend themselves. Ryan, like I said, if you want to know the definition of libel, you should go back and look at your first post.

Case closed.


That's why I'm doing it the proper way and going through the legal channels.
Let me ask you a question: after I quit the company and before you tried to attack me on the forums, have you ever tried to contact me privately about your 'demands' and/or my paycheck?

The answer is NO. You haven't. Absolutely NO effort to contact me, despite my multitude of emails trying to handle things with you privately.

I believe that would have been a whole lot less time consuming - you know, to do what most regular, morally well-adjusted people do when they have an issue with them: talk to them one-on-one about fixing it.

[cianciusa]

Like I said, if you are that confident accept everything that comes your way and lets settle this in a court of law and let a set of people who are presented with all the facts decide. You are not an attorney or a Judge all you are posting is speculation and defamatory statements towards us.

[stealthify]

Ryan: this is where you and I differ. I don't feel I need to depend on the courts and lawyers to win my battles for me.

However, I *do* have a solid case. And maybe I will take this to small claims to fight this myself (without a lawyer), because it is so obvious that you screwed up here. The money was never as important to me as YOU just doing the right thing.

In the meantime, you can deal with your actions. Go face the customers that are waiting for you in the other threads that you STILL haven't taken care of.

[cianciusa]

lol.. haven't faced? Anyone who contacts us has gotten a refund or has been taken care of. And if the wait time is critical people can opt to get refunded at any time. We aren't forcing anyone to wait for there product if its a rush shipment.

[cjbyron]

This seems like no one has experience with SCC or lawsuits? Neither side has to ask the others permission. I'm surprised one hasn't filed and served the other by now. It's been months with nothing close to an agreement. And the tone sounds like one won't be met without some form of legal intervention.

Shaun, you make it sound like court is something evil and to be shunned. It doesn't win peoples battles for them. It is there to resolve conflict that two parties cannot do so themselves. And take note that attorneys or legal representation is usually not allowed in SCC (depends on the state you file in). It is very easy to file (that's the main idea of SCC, to make it easy for the lay-persons), you are placed on the docket fairly quickly, and it will be decided on by the judge that day. Done.

If you don't like the idea of SCC there are alternatives that some people avail themselves of. First is personal negotiations. That has obviously failed. The other are mediation (not always binding) and arbitration. SCC is the cheapest solution though.

People should not be intimidated by the legal system or court IMO. It is there for everyone's benefit. SCC is made easy so that the general person has some way to be heard in a dispute. Take advantage of it rather than continued (and pointless) arguing. It won't get solved in an internet forum.

Again, just a neutral suggestion.

[OhioSpyderman]

Shaun, PLEASE take the stuff down off your site. You've made your point, and the damage is done.

All you're doing at this point is giving Ryan's attorneys reasons to fight.

The truth will be told (if the lawsuits go through) and hopefully something good will come out of this.

If legal courses are not taken, then it's pretty much an "INTERNET Shit storm"....and no one comes out with a WHITE suit....

Bob.

[Streamline3s]

So you're saying that those who have been waiting on their parts for 4 months after hearing "it'll ship next week" while their cars sit in a body shop waiting for those very parts, are lucky enough to get their money back!? AWESOME! :lol7: Now there is some great customer service...

[Cksport]

How about this, have you ordered anything from us? No. So your comment is purely on a speculation basis. If your friend wants a refund I would send one to him the same day. If not we will get him his carbon unit asap.

Further more, I apperciate that you feel the need to post on this thread, and would encourage you to contact us directly if you are able to?

Ryan this shows that you do not even understand what your customer base is. Yes I have purchased product from YOUR company. I have also purchased one of your products through a board member. It was back when your company had a reputation for quality and your head wasn't lodged so firmly straight up your ass. I was literally days away from ordering a victory hood for my car. If you go back through all of my previous posts on 3si you would see this.

I also was the member who reached out to you telling to about NSXprime and how I thought you should investigate making products for the NSX. You posted once or twice on prime and never followed through with the initial requests from Prime members.

Customers are past, present, and future. Your behavior affects all three. Those in the past are happy they didnt get dicked around and leary about purchases in the future. Those in the present awaiting their order are deeply affected by your lack of attention to processing items that were payed for with their hard earned money... and those would be Future customers will never show up to your company to buy product because of the shared experiences between the past and current orders... That's why we have these forums. It provides information and keeps the vendors honest. Your pissed because your business has failed to deliver, and people now know about it.

My buddy can handle his order with you any way he chooses.. I would recommend that he request his money back, but that is his decision. What actually do you mean about getting him his Carbon hood ASAP?? You've been telling him that when he is finally successful in getting ahold of you, after ordering months ago. When exactly is ASAP on a calendar? Can you circle the date or is it more empty promises?

I do feel the need to post in this thread because I see through your bullshit. You have LIED to the community, raised allegations without supporting them, taken members here as a bunch of morons.. I don't stand for that.. Here, 3si, personal life, and work.. You get called out.

I have no problem talking to you in person, over the phone, or right here. I would call your Cianci hotline, but we've all seen how successful one can be in getting ahold of someone through that number.

[blindmist]

I might have one. Ill look into it.

Ill also have to become verified before I sell anything.

Sweet. Let me know for sure.



Customers are past, present, and future. Your behavior affects all three. Those in the past are happy they didnt get dicked around and leary about purchases in the future. Those in the present awaiting their order are deeply affected by your lack of attention to processing items that were payed for with their hard earned money... and those would be Future customers will never show up to your company to buy product because of the shared experiences between the past and current orders... That's why we have these forums. It provides information and keeps the vendors honest. Your pissed because your business has failed to deliver, and people now know about it.


Yep, I was ready to spend almost $3900 with CIANCI until this stuff broke out.

[GTO Assassin]

Anyone who contacts us has gotten a refund or has been taken care of.

LOL - yes Ryan. We know that's a lie. Both Pete and I received pillar pods that looked awesome, but did NOT fit our cars. And your response? "They are probably warped from sitting in a box for a year. They fit on all the American cars".

You honestly sound like you've had some sort of breakdown or mental problem and should probably see someone about that. I dont mean that in a nasty way either. You use to be a good guy people on this forum and the other really liked, trusted and believed in. Now, you're just dodgy and untrustworthy. Pretty sad really.

Scotty

[GTOJOE]

Good read LOL. Will certainly stop me from buying anything from them.

[93SlugTT]

Holy shit! This reminds me of a company called showdown motorsports, I have heard less problems from people who build race cars from ebay.

And sadly, I had my finger on the mouse to order a duckbill, hood and front wide fenders. And now I'm scared to just order a damn duckbill.

I haven't dealt with ryan. Or this company. And the way ryan has gone about things is not very good. First you rant off about how this topic can not be talked about because of court then u spout off like a 15 year old kid from a street gang about how this and that. But all in all you lied in your first post, you broke the very 1 rule you said can't be done because of your lawyers. So. Could you break it down for me. Can you or can't you. Talk about this? Has this been taken care of in court?

Let me quess, ryan doesn't have a answer? Or his asnwer will be, u haven't delt with us so ur no concern to me. Which truthfully should be a even bigger thing on ur list, because they people that haven't bought from you, now will never buy from you.

I think the only way I may try you product is by buying it though split second if they have it at there shop and that's only because I can't find another duckbill, but I'm sure like said before. A company will take your spot.

And I posted this from my phone,, don't mind the bad grammer and spelling. Takes to long to go back and fix it all. And ryan doesn't seem to be the person I need to waste more time on.

[Turbo Beast]

Contact split second motorsports, they can get you that duckbill

[93SlugTT]

Already did the other day, sadly. I'm scared I still won't get it.but I have never delt with them, so I really shouldn't put ryans mistakes on them.

But thank you for the help.

[IPD]

i'm pretty sure chatz at SSM is only going to sell cianci stuff he personally picks up. if he can't pick it up; he's not going to sell it.

[skater334]

i'm pretty sure chatz at SSM is only going to sell cianci stuff he personally picks up. if he can't pick it up; he's not going to sell it.

Yeah, Jesse is good about that. If he has or can no shit get his hands on it, he'll hook ya up.

[Chatzvr4]

Already did the other day, sadly. I'm scared I still won't get it.but I have never delt with them, so I really shouldn't put ryans mistakes on them.

But thank you for the help.

I sold the ones i have in stock I am picking more parts up on friday. They are checking to see if they have anymore ducktails in stock at the san diego location. I know we are picking up two of them but they are already spoken for

[stealthify]

Has this been taken care of in court?

...

I think the only way I may try you product is by buying it though split second if they have it at there shop and that's only because I can't find another duckbill, but I'm sure like said before. A company will take your spot.

My situation with Ryan is still unresolved, but I no longer feel like I'm playing the defense with him and therefore do not see the necessity to push the issue. I'm just glad to be back on the forums and I just want to move on and do right by the community.

However, this sounds like sound advice for those still looking to purchase his products - either via Split Second or 3SX (who I believe has also switched to selling only products of his that they stock as well).

[Chatzvr4]

Thank you for the referrals. We have been working with Cianci and are going a step further. We will no longer be just a dealer for cianci but an authorized distributor. This will allow us to stock more products and have them on hand. As always each peice will be test fitted before shipment. We are looking forward to help provide an excellent product for an awesome platform.

93slugtt I see that you would really like to get your hands on one of the spoilers. I pulled one out of stock that was going to go on our shop car. Our shop car can wait if you still want it. pm me you email or number and ill take a pic with my cell for you. and will ship the same day payment is made

Also we will try to keep a inventory list available under split second motorsports in the sponsor section

[93SlugTT]

Pm is on the way. Thank you, and thank you for everyone who chimed in. This is why I love the people that are in our platform scene. Always helping out, has to be the best and most caring forum I have ever been apart of. Thank you once again.


Ryan, glad to have you, I don't know much about what happened with you, the past is the past, you did more then your fair share to bring your name back, glad you made dues.

[J_Parker]

Thank you for the referrals. We have been working with Cianci and are going a step further. We will no longer be just a dealer for cianci but an authorized distributor. This will allow us to stock more products and have them on hand. As always each peice will be test fitted before shipment. We are looking forward to help provide an excellent product for an awesome platform.

This is exactly what should have been done right from the get-go, I've personally always believed that NO orders should be taken for a specific item unless it is indeed ready to ship in fitting form.

It sounds like things are slowly, but surely working themselves out though. I hope we see a good outcome in this.

[Valhallaz]

I have to say that although I believe the problems between Shaun and Ryan were all on Ryan, I think Ryan may be turning his act around and working to regain the trust of his customers. He did send me the replacement skirts he had promised ( I admit, I had my doubts), and the fit and finish, unlike the older set, was spot on.
I like to believe people can change. I hope that's the case here.

[93SlugTT]

People always have the abilty to change, its if they want to change is the question.

[skater334]

People always have the abilty to change, its if they want to change is the question.

Slug, thanks for the thanks on my post.

Jesse.....Has he sent you any of those CF Spark Plug Covers?

[Chatzvr4]

Slug, thanks for the thanks on my post.

Jesse.....Has he sent you any of those CF Spark Plug Covers?

im still finding out what products they do have still available. I believe alot of the molds were re-done because of previous fitment issues. If he doesnt have them in stock ill see if he can get a several of them done up off for me

[Chatzvr4]

for product inquiries post up here http://www.3sgto.org/f95/cianci-products-stock-4258.html#post78606

[GTO Assassin]

I have to say that although I believe the problems between Shaun and Ryan were all on Ryan, I think Ryan may be turning his act around and working to regain the trust of his customers. He did send me the replacement skirts he had promised ( I admit, I had my doubts), and the fit and finish, unlike the older set, was spot on.
I like to believe people can change. I hope that's the case here.

Wait, so because he helped you out he's changing? Please.... That's nothing short of naive. When that little boy mans up and apologises for how he's behaved over the last few years (more importantly the last year or so) then maybe we can look to some sort of forgiveness. Some of us were burnt years ago, many were burnt more recently. Nobodies perfect I know, but until he admits there's a problem and stops his lying and "I'm goin to get me some lawyers", then he's still that untrustworthy unprofessional former friend that lied to us.

Scotty

[Valhallaz]

Wait, so because he helped you out he's changing? Please.... That's nothing short of naive. When that little boy mans up and apologises for how he's behaved over the last few years (more importantly the last year or so) then maybe we can look to some sort of forgiveness. Some of us were burnt years ago, many were burnt more recently. Nobodies perfect I know, but until he admits there's a problem and stops his lying and "I'm goin to get me some lawyers", then he's still that untrustworthy unprofessional former friend that lied to us.

Scotty

Did I say everything is fine? Because if I did, I don't remember it. In fact, if you've read ANY of my previous posts on the subject, you'd see that I have been one of his most consistant critics. Doing business as he has in the past is unacceptable, period. I make no excuses for his behavior.

That being said, He did help me, and he helped me with a matter he didn't have to help me with. Sure I had a set of sideskirts that were crap, and he made and sold them. But the fact is, I didn't buy them from Cianci, nor did I buy them from an authorized Cianci reseller. But in this ONE INSTANCE, he did step up and fix the issue, and in a timely fashion. I doubt he was under any legal obligation to do so.

I too would like to see him step up and take responsibility for what's happened in the past, and stop all the "I'll get my lawyer on you" bullshit. But failing that, if he'd simply handle business in an honest and professional manner henceforth (I will be the first to admit that my case doesn't prove he will) it's a step toward redeeming his rep.

Shaun turned his shit around, and he had a lot of issues with members of the 3s community, but has tried to correct it as he is able. I respect that, regardless of his past. Ryan should have the same opportunity if he chooses to turn his act around.

Many on the other site saw my posts about my issue with his product, but the bottom line is, I told him that should he correct MY problem, I would say so publicly, and post what I thought of the replacements. He has done so. It is my hope he continues to do so with all who have a gripe with him. This in no way changes anything I've said about him in the past.

So don't piss down my back. It's ALL on Ryan to fix it. I simply pointed out that he did me right, when legally, I doubt it was necessary.


Glenn

[dbest671]

I am limited to what I can say... but Glenn, Ryan only replaced the side skirts because his company was hanging off the ledge of a building. Given the circumstances, he had to save face. If you would have complained while Cianci was "doing well", he probably would have told you to shove it. Why do I believe this, because I have seen him do it before.

Ryan won't change, that is clear. I don't know who Josh is to base an opinion on his "business skills". I know I sent him a PM on the other site and he never responded, how that for customer service?

However, I'm glad to see their products still available through SSM and 3SX. Their products have been better quality than most... but the person running the business hasn't got a clue. Would I purchase anything from Cianci...NO, but would I purchase a Cianci product from SSM or 3sx, probably.

[Valhallaz]

I am limited to what I can say... but Glenn, Ryan only replaced the side skirts because his company was hanging off the ledge of a building. Given the circumstances, he had to save face. If you would have complained while Cianci was "doing well", he probably would have told you to shove it. Why do I believe this, because I have seen him do it before.

Ryan won't change, that is clear. I don't know who Josh is to base an opinion on his "business skills". I know I sent him a PM on the other site and he never responded, how that for customer service?

However, I'm glad to see their products still available through SSM and 3SX. Their products have been better quality than most... but the person running the business hasn't got a clue. Would I purchase anything from Cianci...NO, but would I purchase a Cianci product from SSM or 3sx, probably.

Do I think Ryan will change? Not really. And Josh is pretty much an unknown factor at this point. But if asked the same about Shaun when he was having his issues, my answer would have been the same.
Will I encourage others to buy from Cianci? Again, no. Not because of quality because Cianci has that, but because of business ethics. My post was in no way intended to advise potential costomers to toss caution to the wind.
Would I buy from Cianci? Unlikely, at best. But, as you said, I would possibly purchase his products thru SSM or 3sx, should I feel the need. In fact, I just posted on SSM's thread that I'd like one of the CF spark plug covers if he HAS THEM IN HIS HANDS.

All I'm saying is he should, if he finds it in himself, have the opportunity to fix his act going forward. As should we all.

As you know, I told Ryan that if he did me right, I'd post it. I've done so, and once installed (should be within the week) I'll be posting pics of fitment on the other site. I feel that to do otherwise would make me a liar.

Ryan has unique, quality products. I'd hate to see them go away, but if they do, then as I've said, it's all on Ryan.